If you need help activating your debit card, please call 1-855-783-9479. For other debit card issues, you may call the bank during normal business hours at 800-433-0285 or dial the number on the back of the debit card.
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A mobile device and a BankIowa checking account (with a debit card) are needed to enjoy the convenience of Mobile Wallet! There are a variety of checking options to choose from!
Check out our checking account comparison guide!
A mobile wallet is similar to mobile money in that it is a payment service operated under financial regulation and usually performed from a mobile device. It allows customers to make a payment without ever pulling out their debit cards.
These are mobile apps that allow purchases at select stores using nothing more than a mobile device. All of these apps are considered a mobile wallet.
On select mobile devices (list of compatible devices provided within the support links below) the app may be pre-installed or can be downloaded from the device's app marketplace. After downloading, simply add your BankIowa debit or credit card to the app, follow the prompts, and verify your card either by email, text message, or with a brief phone call to establish the cardholder's identity. Then it is time to shop!
All three mobile apps will work at any terminal with the NFC (Near Field Communication) symbol. They can also be used to make online purchases from your mobile device.
Click here for information about Apple Pay
Click here for information about Google Pay
Click here for information about Samsung Pay
Toll Free 800-433-0285
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