If you need help activating your debit card, please call 1-855-783-9479. For other debit card issues, you may call the bank during normal business hours at 800-433-0285 or dial the number on the back of the debit card.
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BankIowa Mobile Banking is available for all types of mobile devices! It’s quick and easy to securely and conveniently access your BankIowa account information whenever you need it, from the palm of your hand! With BankIowa’s Mobile Banking service, you can access our Personal Mobile App, or the Business Mobile App.
You must access your Online Banking account first before using the Mobile App. Your User ID and password will be the same for both Online Banking and Mobile Banking.
Search for BANKIOWA MOBILE in your App Store to download the Personal and Business apps.
Click here to download from the Apple App Store
Click here to download from Google Play
Use the tips below to make your BankIowa Mobile Deposit transaction simple and successful!
Please endorse the back of the check as follows:
For Mobile Deposit Only
(Your signature or business endorsement stamp)
Ensure that the surface contrasts with the color of the check. Place the check on a flat, dark-colored, well-lit, non-reflective surface.
Make sure that you have ample lighting and avoid using the flash on your camera. If the camera is triggering the flash, then you need more light. Also, be careful of any shadows being cast on the check if using lighting from directly overhead.
Ensure the top, bottom, and side edges of the check are visible in your camera preview window prior to taking the picture.
Watch your email. If your check image is NOT accepted for deposit or if there will be a hold placed on the funds, we will send an email notice to you within one business day.
Check your account in Online or Mobile Banking at 1:00 am or later after normal business days to confirm that your deposit was processed and credited successfully. Deposits received before 3:00 pm on normal business days will be processed same day. Deposits received after 3:00 pm or on non-business days will be processed the next business day.
Once deposited, keep your check in a secure area for at least 30 days. After 30 days, cross-cut shred or destroy the check in another secure manner.
Please see the Mobile Banking Service Agreement for further details or call us at 1-800-433-0285.
Use our convenient text banking, available for any mobile device with text capability. Enroll through Online Banking. Once logged into Online Banking, select the Customer Service tab from the top menu. Next, select Manage Mobile Banking Settings and then click on the “add text banking” button. In the next window, choose your phone carrier and enter your mobile number. An activation code will appear on screen. You will receive a text from BankIowa; reply with the activation code to complete enrollment.
Toll Free 800-433-0285
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